FAQs

Why pets owners may prefer us?

Pet owners may prefer Petmind for what it offers including, both sustainable and affordable products, that prioritize quality, reliability, and holistic wellness for pets. Our customer-centric approach, transparency, environmental responsibility, and commitment to continuous improvement also contribute to their preference for our brand.

Petmind provides the best care for pets while maintaining a balanced price range, well crafted to meet your needs for quality and sustainability of your long-term needs.

Petmind is committed to social responsibility by dedicating a percentage of its revenues to support street and shelter dogs, providing essential needs such as food, water, medicine, and surgeries if required.

The Cuboid is an advanced smart pet toilet solution designed to simplify pet care. It features a durable design with an optional easy flushing system that you can handle manually.

Cuboid Basic: Features a straightforward design with a durable metal frame, synthetic grass pad, and a drainage system. It is designed for ease of use and maintenance but does not include advanced flushing or smart control features. – Cuboid Pro includes all the features of the Cuboid Basic, with the added benefit of a self-flushing sprinkler system. Users can manually control the flushing cycles by turning the connected water faucet on and off to start or stop water flow over the Cuboid top surface.

Yes, the Cuboid is designed for both indoor and outdoor use. Ensure it is placed in a well-ventilated area and away from extreme environmental conditions (Note: Models with water flushing are best suited for areas like restrooms and are not recommended for indoor living spaces.)

Petmind maintains strict quality control measures throughout the manufacturing process, conducting thorough testing to ensure that all products meet our high standards before they reach you.

Yes, We strive to use recyclable materials and minimize our environmental footprint in both manufacturing and packaging processes on a gradual plane.

You can hire a professional training instructor through Petmind for expert assistance, and to guide you especially if you’re having difficulty with potty training. However, we recommend starting with our training guide included with the Cuboid. If you encounter challenges, professional help is always available through our service.

Still have a questions?

If you have any questions, please contact us. Our team is here to provide support.